The traditional consumer communication services space has been based on the so-called quad play: voice, video, data and wireless.  Now primary research indicates that the consumer space is, increasingly, a dual play; comprised of broadband access and over-the-top services.

Providing insights and reports based on consumer surveys and unparalleled market experience, this practice is devoted to delivering actionable information to decision makers in the network operator and communication service provider space, as well as to those vendors who provide them technology.